Handy tip for using this FAQ: Find an answer using your browser’s search capability. Hit “Ctrl” and “F” simultaneously and enter a word related to your question in the search box that pops up (top right). Then go to where that word appears on this FAQ page. You can jump from place to place to find your answer.
All about my accessing account
- What if I have forgotten my password or username?
- Why was a username and password given to me? What if I don’t like them?
- How do I change my username? How many times may I change it?
- How do I change/reset my password? How many times may I change it?
- How do I change my email address?
- What if it says my password is incorrect?
- I just signed up and have not received any emails from you. What should I do?
- How do I contact customer service?
- I am still having problems logging in. Please help!
- What happens when I delete my account?
- What if I change my mind after deleting my account? Is it possible to recover an account? How?
All about my FarmersOnly profile
- How do I create a profile?
- How do I update my profile?
- How do I hide/unhide my profile? What gets hidden and for how long?
- I hid my profile but now I think it is visible/not hidden anymore. What is going on?
- How do I correct my date of birth?
- How do I add/correct my astrological sign?
- How do I correct my gender?
- I am seeing profiles of the wrong gender. How do I fix this?
- How can I be more successful in online dating?
- Why was my profile rejected after I submitted it?
- How can I change or update my location?
- I entered in the correct zipcode, but the site has the wrong city/town listed. How can I fix that?
- How can I change my username?
- I want to change how often I receive emails from you. How do I do this?
- How do I delete/remove my profile from FarmersOnly completely?
- What happens when I delete/remove my profile? And does my premium subscription automatically get cancelled?
- What if I change my mind after removing my profile? Is it possible to recover it? How?
All about photos
- How do I upload my photos?
- How do I scan my photos for upload?
- How do I upload my photos from my facebook account?
- How do I remove my photos?
- How do I change my photos?
- Why are certain photos rejected?
- I just uploaded my photos and I can see them, but other users say they cannot see them. What is going on?
- Help me! Help me! I can’t get my photos up. Can you please help me with my photos?
- When will my photos get approved?
Subscription & Billing Questions
- What part of FarmersOnly.com is free and what part is paid for?
- I am a free/standard member right now. What can I do?
- What are the benefits of premium membership?
- How can I pay for premium membership?
- How will the charge appear on my card? What exactly will it say?
- I don’t have a debit or credit card. What else can I use?
- How can I pay by money order?
- What are the price plans for Premium Membership you offer?
- How do the discounts for purchasing multiple months work?
- I want the discounted rate that you show but when I go to pay, I am not sure I am getting that rate?
- When purchasing multiple months for a discount, do I pay for them in one lump sum?
- Why was my credit card denied?
- What happens after I pay?
- What happens if a premium members sends a message to a standard member?
- How do I renew my membership?
- Please explain your financial security policy. I want to make sure my credit card information is safe with you.
- How do I cancel my premium subscription?
- When will my premium subscription renew or expire?
- I paid via PayPal and have not been upgraded right away. What is going on?
- I have a new card now and need to change/update the card/billing information you have on file. What should I do??
All about sending messages on FarmersOnly
- How can I read and reply to messages? I need some assistance!
- How can I tell if my message has been sent properly?
- How can I tell if my message has been read?
- What does the white envelope to the left of some messages mean?
- What does the arrows showing to the left of some messages mean?
- How do I see the older messages I exchanged with another user?
- What does “User has ended conversation” mean?
- How can I block a user from contacting me in the future?
- How can I unblock a user once I have already blocked him/her?
- Can I block someone before they message me?
- How can I chat with someone who is online now?
All about our new “Gold Status”
- What is Gold Status?
- How does Gold Status work?
- How do I get started and become a Gold Status member?
- What happens to older messages I’ve sent to standard members before I added Gold Status?
- How will a standard member know that I sent him/her a Gold message that he/she can read?
- What if I want to stop Gold Status?
All about text messaging on FarmersOnly: FarmPhone
- How does FarmPhone work?
- What do you mean when you say my number is private? Someone is texting me directly to my phone!
- Do you have to be a premium member to purchase this feature, or can you use it as a standard member?
- Are my text messages delivered as messages into the FarmersOnly inbox, too?
- How do I get started?
- Can I text with another user even if he/she doesn’t have the service?
- How do I block a user?
- How do I cancel the service?
- How do I unblock a user?
- What do the phone numbers mean?
- How much does it cost?
- How does the billing work?
- Can I text photos to other users?
- I need to change the phone that FarmPhone is sending my text messages to. How do I do that?
All about using our “Discover” feature
- How does Discover work?
- How do I move from one photo to the next one in the queue?
- What happens when I like a photo?
- What happens when I dislike a photo?
- What if I don’t want to use Discover?
- What happens when someone likes my photos?
- What do the banners mean that appear on the top right of the profiles in my “Who likes me?” list and the other tabs?
- What does the heart mean when it appears in the banner on the top right of the profile in my “Who likes me?” list and the other tabs?
- How do I change the distance criterion for DISCOVER so that it includes people who are closer/further away?
- Help! I disliked somebody by accident and want to correct that! Where do I find that person?
Other features on FarmersOnly
- How does the Who’s Online page work? What makes me appear online?
- How does the Who’s Searching page work?
- Some profiles listed in my mailbox and/or elsewhere are black and cannot be clicked on. Why?
- How does the Profile Visitors page work?
- How do I logout from FarmersOnly?
- What does the green check mark next to the flirt button mean? It shows on some profiles but not all.
- How do the “Add to favorite” button and the “My Favorites” list work?
More questions you’ve asked us about FarmersOnly
- How should I get started?
- How do I search for members on FarmersOnly.com?
- What happens when I send a flirt or email? How does the person know I sent it to him/her?
- After I send an email, how can I know whether it has been read by the recipient?
- Why isn’t FarmersOnly.com free?
- Some of the users haven’t been on the site in 2 months or more. Why are they still on the site?
- Should I send a flirt or email to someone who hasn’t been online in 2 months or more?
- I’m a woman and I’m not used to making the initial contact. Isn’t it inappropriate to send someone a flirt?
- What should I do if there is something I don’t like about your site?
- What are safe online dating practices?
- How do I report an abusive, offensive or suspicious user?
- Can FarmersOnly protect users from the criminal actions of others?
- Does FarmersOnly conduct criminal background checks?
- Under what circumstances will FarmersOnly ban a user?
- What is considered inappropriate behavior on the site?
- What is your view on sexual preferences?
- What is your view on catfish?
- What happens if someone complains about me?
- What does FarmersOnly do to keep scammers off the site?
- Does FarmersOnly ever send out messages to users on its own just to “spur” activity?
Questions about accessing my account
First go directly to our login page http://www.farmersonly.com/login.php. You will see a link for “Forgot your username or password?” When you enter your email address you will receive an email. The email will include your username, a link to reset your password, and a link you can use to log in quickly by simply clicking on it.
We make registration easier and faster for you by automatically generating a username and password for you and sending both to the email address you registered with FarmersOnly. The username will begin with a word such as farmer, cowboy and cowgirl followed by a series of unique numbers. The password is strong so that it cannot be easily guessed by someone else. You may change your username one time to something you prefer, and you may of course reset your password as many times as you like. See below for guidance on doing these things. We strongly recommend that you personalize your username.
If your username was assigned to you automatically when you first registered (for example, cowgirl123456 or farmer987654, etc) then you can customize your username. You have one (and only one) opportunity to change your username. To do so:
- Log in.
- Either go to http://www.farmersonly.com/info_request/confirm_credentials or click on “Change username” under Account Settings. 3. You will be able to change your username there. You will also be asked to confirm that your email address is correct and you may change your password as well.
In order to change your password:
- Log in.
- Click on the “Change Password” link under “Account Settings.”
- Look for the fields where you can enter “Password” and “Confirm Password.” Enter your new password in both fields.
- Hit the “Submit” button.
You may change/reset your password as many times as you wish.
Under our terms and conditions, you must provide us with a valid email address in order to use FarmersOnly.com. If you do not do so, your account may be suspended. To change your email address:
- Log in.
- Click on the “Change Private Settings” link under “Account Settings.”
- Look for the field where you can enter “Email.” Replace your old email address with your new email address there.
- Hit the “Submit” button.
Make sure that you are typing it in correctly. Also, make sure that your browser is not automatically inserting a password into the page that may be incorrect. For example, if you recently changed your password but your browser is inserting an old password automatically, your login will fail. You can also reset your password. Go to our login page http://www.farmersonly.com/login.php . You will see a link for “Forgot your Password?” which will help you reset your password. Please open a ticket if you are still having problems by going to: http://www.farmersonly.com/customer_support
There may be a number of reasons why you are not receiving emails from us. Most email providers now routinely employ anti-spam software. Unfortunately, because of the number of emails FarmersOnly sends out, your email provider might be classifying some FarmersOnly messages as spam. To make sure that you receive email from other FarmersOnly members, as well as announcements and updates, please make sure that email@example.com, firstname.lastname@example.org and email@example.com are all in your address book and approved sender lists, and NOT in your spam folder or on your blocked sender lists.
You can contact us by going here: http://www.farmersonly.com/customer_support
Here are some tips which may help you solve the problem immediately: 1. Make sure you are logging on the following page: www.farmersonly.com/login.php (Do not login on the homepage – that is for new sign-ups only.) 2. Although you can use either your email address OR your username to login, we recommend using your email address in case you have forgotten your username. If you are still having difficulties after trying these steps, please let us know and we will be sure to get back to you as soon as possible.
When you delete your account, we respect your wishes for all of your information to be removed from the site and for your profile to be deleted. Everything is completely removed from public view. Once everything is wiped out, no one can see or contact you. If you have been a paid member of the site, obviously you will not be charged again once your account is deleted. Also, if you have been a paid member of the site and delete your account before your paid time is over, you must confirm that you are agreeing to forfeit that remaining time as part of confirming deletion of your account.
In some cases, it is possible for us to pull your basic information from our recent archives and reconstitute your profile. Particularly if you try to recover your account shortly after deleting it, it is likely we can recover it for you. Simply go to the registration page and register using the same email address. If we are still able to recover your deleted profile, we will ask you for confirmation first. Then your profile will be reconstituted for you to use. Again, please note that this recovered profile will not have any paid time on it, and it may or may not have some or all of your message history.
Questions about creating FarmersOnly profile
Having an informative, entertaining and attractive profile is the key to getting a lot out of your experience on FarmersOnly.com Make sure to provide an overview of who you are, your lifestyle, your goals and what you are looking for in a relationship. Do not wait to do this later. Otherwise, you will not get good responses from members on our site. And there are a lot of great people here! If you are looking for things to write about, think about your hobbies, interests, connection to farming, values, lifestyle, favorite places, and what attracted you to the site! To start working on your profile log in, and go to “Edit Your Profile” listed under “Profile Settings.”
To update your profile, simply go back to “Edit Your Profile” (listed under “Edit Profile”) and pick the area you would like to update.
Look on the left-hand side navigation menu under “My Profile” and click on “Show/Hide Profile.”. That is a link that enables you to hide and unhide your profile at your discretion. When you hide your profile it will not appear in any search results and you will be logged out of your account. Once you log back in at any point in the future, your profile will be shown again. PLEASE NOTE: Hiding your profile will not cancel your subscription. If your intention is to cancel your subscription as well, you must do so under “Manage your subscription.” See “Subscription & Billing Questions” for more information.
Once you hide your profile, it remains hidden until you log back in to the site. This means, that if you want to stay hidden you must remain logged out. So, again, you can hide your profile and take yourself out of search results. Then logout and you will remain hidden indefinitely. But once you log back in, your profile will become visible again and if you want to be hidden, you must hide it over again.
If you registered the profile with the wrong date of birth, log in and click on “Change Private Settings” under “Account Settings.” You will see fields there for your date of birth which you can change.
Your sign is based on your date of birth. In many cases a date of birth is automatically inserted for you depending on where you reg, and we of course give you the opportunity to correct that right away. To change your sign, correct your date of birth by clicking on “Change Private Settings” under “Account Settings.” You will see fields there for your date of birth which you can change. Alternatively, go to “Edit profile” and you will see that the sign can be changed using a dropdown menu. Also, if no astrological sign is showing in your profile, go to “Edit profile” and use the dropdown menu to choose one, which will then make it visible on your profile to others.
If you registered the profile with the wrong gender, log in and click on “Change Private Settings” under “Account Settings.” You will see a gender field there which you can change.
This probably happened because of a typo when you first signed up, but it is easy to fix. Simply go to your “My Match” page under “My Profile” and change the gender you are searching for.
Photos are important. Really! We cannot emphasize enough how important good, easy to see, appealing photos are to your success in line dating. In general, there is no secret in being successful - you only need to be yourself. But be sure to be active, have a lively profile, send lots of flirts and emails, and browse many profiles. And again, uploading a photo increases your chances of receiving an answer by 30-40 times. If you upload more than one photo you are even more likely to attract somebody’s attention.
When you submit your profile, it is always reviewed by our staff. Profiles must comply with our terms and conditions. It is essential that your profile not contain any profanity or inappropriate content. You may not include personal contact information. You may not try to communicate with members via your profile. You may not comment on your membership status. You may not disparage anyone. You may not try to sneak in information that hints in anyway at how to contact you outside of the site. When your profile is rejected, we may send you an email explaining why. While we might reject a change, we will also ban you from the site for such a violation at our discretion and without advance notice.
To update your location:
- Log in
- Click on “Edit My Location” under “My Profile”
- All you need to do is enter the new zipcode or postcode. If there are multiple cities or towns associated with that zipcode, you will then be given a list to choose from.
When you enter your zipcode for the first time, it is possible that the particular zipcode refers to several cities/towns in our database. If so, then our database automatically selects the first city/town listed alphabetically. This would explain why the city/town listed is not what you expect. In order to change the city.town, simply follow the instructions for how to change or update your location. You will see a list of cities/towns from which to choose.
If your username was assigned to you automatically when you first registered (for example, cowgirl123456 or farmer987654, etc) then you can customize your username. You have one (and only one) opportunity to do this. To do so:
- Log in.
- Either go to http://www.farmersonly.com/info_request/confirm_credentials or click on “Change username” under Account Settings. 3. You will be able to change your username there. You will also be asked to confirm that your email address is correct and you may change your password as well.
On the left-hand side navigation menu look under Account Settings and click on “Email preferences”. You can change your notification/email settings there.
To remove your profile, look on the left-hand side navigation under “Account Settings”. You will see a link for “Remove Profile” which you can use for deleting your profile and closing your account and profile completely. WARNING: Doing so will close your account permanently. For this reason, we typically recommending hiding your profile instead of removing it.
What happens when I delete/remove my profile? And does my premium subscription automatically get cancelled?
Yes, of course, once you remove your profile, your subscription is automatically cancelled so that you are not charged again. Additionally, all of your information is no longer accessible via the site. No one will be able to see anything about you under any circumstances.
In some cases, it is possible for us to pull your basic information from our recent archives and reconstitute your profile. Particularly if you try to recover it shortly after deleting it, it is likely we can recover it for you. Simply go to the registration page and register using the same email address. If we are still able to recover your deleted profile, we will ask you for confirmation first. Then your profile will be reconstituted for you to use. Again, please note that this recovered profile will not have any paid time on it, and it may or may not have some or all of your message history.
All about photos
You can easily upload all image formats. In the left-hand side navigation menu, under “My Profile” click on “Edit My Photos.” The fastest way to upload is option 1: You choose a photo file on your computer and it will then be uploaded for you in one click. Option 2 is to use the customized email address on the “Edit your photos” page and simply send your photos to that address. Look for the address ending with @photos.farmersonly.com. There is a unique address for you that will upload any photos you send there. The photos will appear within 5 minutes of us receiving the email. NOTE: If you choose to send it via email, please make sure that the email is actually leaving your outbox. Sometimes, your photo may be such a large file, that it cannot get sent. Also, make sure you are emailing EXACTLY the correct email address. Some users put typos in the address.
Also, if your photo is successfully sent, you will see it uploaded soon. The most it should take is 5 minutes, and usually the process is much faster.You can also select which photo is your main profile photo by click on “Select as main” beneath each photo.
Once your photos are uploaded, you can choose which photo is your main profile photo. Simply click the “Set as main” button/link under the photo that you want to be your main photo.
We check every picture before it is published and will not post inappropriate pictures of any sort. Nudity, vulgarity, hard to see images, names, business info, advertisements are all prohibited and uploading them may result in immediate banning from the site without warning.
Because every scanner is different, we cannot and do not provide support for scanning your own photos using your desktop, laptop and/or home scanning device. However, if you are struggling with your own scanner/computer, we recommend that you use your cellphone to take a photo of yourself and/or of your photos and then upload them using one of the methods described above.
We now support easy import of your facebook photo to your FarmersOnly profile. On the desktop, you will see a link to facebook on “Edit My Photos.” On your mobile phone, look for the facebook icon.
Login and under “My Profile” click on “Edit My Photos.” Simply click the delete link underneath the photo you want to remove. Should you choose to delete a photo, please note that we will delete it immediately and it will not be retrievable by anyone.
Login and under “My Profile” click on “Edit My Photos.” Simply upload a new photo in place of your existing one. You can change your pictures at any time. Once you have updated new pictures please make sure you clear your computer’s cache. Otherwise, you may find that your old photographs are displayed…even though the rest of the members are seeing the new pictures you have loaded. This can be done in Internet Explorer from Tools -> Internet Options -> Delete Temporary Files.
I just uploaded my photos and I can see them, but other users say they cannot see them. What is going on?
Your photos have been uploaded but not yet approved. That is why others cannot see them yet. Remember, all photos are reviewed and approved before others can see them. We try to approve photos as fast as possible so please be patient and they will appear to others very soon.
99% of the time, if your photos are not up it is because the email you sent them to has a typo in it or the photos are not actually leaving your computer/phone because the file size is too large.
If you are still struggling, you can send us your photos and we will upload them for you manually but this may take up to a day. Send them to firstname.lastname@example.org and include your username as well as any specific instructions. However, you must make sure you are sending the photos to the correct address AND that the photos are leaving your outbox/computer properly. Sometimes folks waste a lot of time & energy thinking we are not posting their photos when in fact we never got them!
Subscription & Billing Questions
FarmersOnly.com offers two membership plans. Standard membership is free. As a standard member, you can browse through our database of profiles, use search options, send flirts to members you are interested in and get notified if another member has sent you a flirt. This enables you to determine whether there are people you are interested in on the site, and see if they are interested in you. With Premium membership, you can send and receive personalized emails to and from other premium members, see exactly who has been online when, see who has visited your profile, and exchange contact information.
All members can send flirts for free and get notified when they receive flirts.. When a flirt is sent to you, we will inform you by sending you a notification to your personal email (hotmail, yahoo, gmail, etc). This enables you to see if you are interested in anyone on our site and if anyone is interested in you. Only premium members can correspond with personal messages.
If you are unsure whether to upgrade, simply send flirts to the people you are interested in and see if you receive flirts or messages back. This will help you determine whether it is worthwhile to upgrade. Please note: We do not engage in any artificial flirt or message sending WHATSOEVER. Under no circumstances do we deliver messages or flirts that were not initiated by members on our site. Some of you may have been burned on another site. We don’t blame you for being cautious and patient. Take your time. But we do not do anything of that sort here on our site for country folks! Feel free to see the very last question on this FAQ page where we speak about our policies and principles on this matter in more detail.
As a premium member you can:
1. Send & receive unlimited emails
2. Read & reply to emails on mobile
3. Respond to email messages
4. See other members’ status
5. See other members’ last visit date
6. Block members from contacting you
7. Post unlimited photos
Just click “Upgrade Now” after you log in or https://www.farmersonly.com/purchase/membership to go to the payment page. This will show you what premium membership options are available.
We provide a secure payment process and accept all types of credit, debit, prepaid and/or gift cards. You can also use alternative methods of payment by calling our toll-free hotline (888) 755-9655 or using PayPal or sending in a money order. All prices are in US dollars.
The charge will appear on your card or statement with the following exact words: “FarmersOnly Media Inc.”
We recommend you purchase a pre-paid card. You can buy a pre-paid card at any convenience store or local retailer. Make sure it is a VISA or MASTERCARD. Load the money onto the card and make sure the card is activated once you buy it. Then you can use it online just like a credit or debit card. Since we do not take checks over the phone and since sending in money orders is slow, this is the fastest and most reliable way of getting upgraded. If you go to the store today, you will be upgraded today!
We recommend you purchase a prepaid card at any local retailer so that you can upgrade right away. However, if you want to pay by money order, simply choose the membership plan you want and send us the payment. When we receive the check, your payment will be activated and you will receive an email notification from us. (Because the mail can be slow, we recommend that if you don’t have a credit or debit card, you instead purchase a prepaid card at your local convenience store and use that. There are no fees when buying a prepaid card.)
Please ensure that you send us the following information along with the payment:
- Make the check payable to FarmersOnly.com
- Include your username and your registered email address
- Include your selected membership plan
Please make money orders payable to FarmersOnly.com and send your payments to:
FarmersOnly.com 30799 Pinetree Road, #212 Pepper Pike, OH 44124
We offer the following payment plans:
- Save 50% with the 6 month plan. The fee is a charged as a lump sum in order to get the discounted rate.
- Save 40% with the 3 month plan. The fee is a charged as a lump sum in order to get the discounted rate.
- Monthly plan.
Click here to see our prices: https://www.farmersonly.com/purchase/membership
When you choose a 3- or 6- month option and get the discounted rate, you pay for all of those months in one lump sum. (If you only want to pay month-to-month, you must choose the monthly plan.) One way of thinking about the multi-month plans, is that you are buying a certain number of months and get some months free as a bonus. You can buy 2 months and get 1 month free added on, or you can buy 3 months and get 3 months free as a bonus.
I want the discounted rate that you show but when I go to pay, I am not sure I am getting that rate?
The discounted rate for 3 or 6 months is available only if you pay for the full period of time up front. We make this clear for you on the confirmation page and show you the total amount right above the confirmation button. So the discounted rate for 6 months is applied to 6 months total. If you only want to be billed monthly, you must pay the monthly rate.
Yes, when you choose a 3- or 6- month option and get the discounted rate, you pay for all of those months in one lump sum.
There are many reasons why a payment comes back denied by your card issuer. The most common reasons are:
- Insufficient funds available.
- Invalid card details.
- Your card has expired.
- Your billing address does not match the card statement.
- Your Cvv/cvv2 number was incorrect or incomplete.
- Your bank does not often see you making payments online and is declining the payment as a precaution. This is the most common reason why debit cards are denied. In this case, simply call your bank and inform them you want to make this payment. They will then wave it through and the charge should be accepted the next time you try to pay online.
If you have any questions, contact us by going here: http://www.farmersonly.com/customer_support.
Once you have paid, your account is immediately activated, and your period of subscription starts immediately.
Standard members who receive personal messages from a premium member will receive a notification from us and a link to the sender’s profile. Standard members have to upgrade in order to read the message, but please be aware that patience is key here. The vast majority of standard members do upgrade. So it is always worth it to send that message. The standard member will know right away that you sent something and that you are premium and she/he will likely upgrade.
For your convenience and to avoid an interruption in communication with your matches, all subscription packages automatically renew at the end of the current subscription (unless cancelled before the renewal date) as agreed to during the purchase process. This step also protects you from rate increases by locking in the published rate that was in effect when you originally purchased your subscription. Rebilling will occur only when your current payment period expires and not before. However, often times your bank prepares the payment file three working days before the date of renewal, so if you discontinue your membership you must cancel your auto-renewal at least three days before the collection date.
Please explain your financial security policy. I want to make sure my credit card information is safe with you.
We do not hold any card details on our servers or computers or other files. This ensures maximum safety for you. We process your payment using a state of art, regulated and supervised system which is watched carefully by various authorities. We do not keep your information anywhere on our own site. You can also pay by money order, although that is a much slower process.
You can cancel your premium membership at any time by going to Account Settings on the left-hand side navigation menu and clicking on “Manage your subscription”. Specific instructions are given to you there depending on the status of your subscription. If you paid via credit card subscription and wish to stop your premium privileges you will be able to do so at the click of a button. If you paid via PayPal you will be given instructions on how to cancel your subscription after logging in to your PayPal account. You can always cancel on your own at an anytime. When you do so, you will still have the time remaining that you already paid for. Then your membership will then revert to standard membership after your paid time has expired.
We post this date on the lower right of your user homepage after you log in. If you are renewing, we show it as a renewal date. If you are expiring, we show it as an expiration date. We also show this information to you if you click on “Manage Your Subscription” under “Account Settings” on the left-hand side navigation menu.
In some cases, PayPal’s eCheck’s usually take a few days to clear because your bank needs to give permission to PayPal to take the payment. The exact time depends on your bank and it cant take anywhere from 3 to 7 days. Of course, your subscription days will not start until we receive the funds. You will not lose any time, your full subscription period will begin from the day we receive the funds.
I have a new card now and need to change/update the card/billing information you have on file. What should I do??
Simply cancel your premium subscription prior to renewal by going to “Manage your subscription.” Then once your premium membership expires, go ahead and upgrade again with your new card/billing information. (You can even do this a few days before you expire– we will add the new time on to the remaining time you have. You won’t pay extra.)
All about sending messages on FarmersOnly
Here is an overview of messaging on our site:
HOW TO READ: To read a message, click on the subject headline that you see in your inbox. (Remember, clicking on the sender’s username will take you to the profile, not the message. So click on the subject headline to read the message.) If you are a standard member, you can send flirts for free. When you receive a flirt or message, we notify you by sending you a notification to your personal email (hotmail, yahoo, gmail, etc) so you know about it even if you are not on the site at that particular moment. This enables you to see if you are interested in anyone on our site and if anyone is interested in you by flirting or messaging back to you. Only premium members can correspond with personal messages.
HOW TO REPLY: Next to each message you open/read, you will see a “Reply” button. Click there to start a reply to a message.
HOW TO DELETE: To the right of each message in your inbox is a checkbox. Check the messages you want to delete. The checkmarks will become red. Then click the “Delete” button on the page. You can do the same to the messages in your outbox.
If your message has been sent, it will appear in your Outbox. Click on “My Mailbox” and then look above the listed messages for the Inbox and Outbox tabs. You can switch back and forth from looking at your Inbox and Outbox. All messages you have sent will appear in your Outbox.
You can only tell if your premium email messages have been read. Next to each message you have sent in your Outbox is a white envelope on the left – if the mail has been read, the envelope disappears. However, flirts to standard members are not opened on the site. Instead, standard members receive a notification from us sent to their personal inboxes (hotmail, yahoo, etc). So your flirts often still have the white envelope because they have not been opened on the site itself.
Please see the response to the question immediately above.
That is the “replied already” arrow. It only shows when you have replied to the most recent message you received from that user. In other words, if you reply to a message, then that arrow shows, so you know you have already responded.
All of the messages you exchange with another member on the site show up together as conversation. So you can see the entire back and forth with that member together. We do not delete any messages from your inbox. Only you can do that. When you get to the bottom of a conversation on the page and want to see older messages, look for the button that says “Show older messages.” When you click on that, you will see older messages exchanged with that member.
This is a polite way of telling you that the other person no longer wants to communicate with you, and has blocked further conversation.
To block a user and/or report a user, open the message you received on the FarmersOnly.com site and look for the “Block this user” button on that page.
Click on “Manage Blocklist” under Account Settings. You will see everyone you have blocked from messaging you listed there. You can delete individuals by clicking on the box to the right of each one and then hitting the “Update” button at the bottom of the page.
Right now, you cannot block anyone simply from the search results or who’s online page. This is something we plan to add soon.
A username is not bolded and cannot be clicked on if:
1. The user has temporarily hidden his/her profile.
2. The user has removed the profile permanently.
Our inbox messaging is integrated with real time updates. This means that the way to chat with a member who is online now is the same as sending that member a message. When you send a message to a member who is online, he/she will be notified immediately online. (The member will receive a real time notification while on any one of our webpages, and will not have to wait to refresh a page or receive an email. The notifications happen in real time on the site.) An alert will take him/her to your conversation in his/her inbox. If the member responds, you will get a real time notification as well so that you can go directly to that conversation and continue it.
All about our new “Gold Status”
Gold Status is a new option that guarantees you the ability to communicate with all members on the site. This means that even standard members can read and respond to your messages. The Gold Status add-on costs only an additional $9.99/month to your existing premium membership. You must already be a premium member to qualify.
When you choose Gold Status, every message you send stands out as a Gold Status message. It will be highlighted in Gold in other member’s inboxes. Standard members will be able to open and read your message, even though they can’t read those of other premium or standard members. This means you will have the ability to communicate with a lot more members
- Click here and confirm the add-on: http://www.farmersonly.com/info_request/gold_membership
- Begin sending messages to standard members right away and they will be notified of your Gold messages.
- You will be charged $9.99/month but you can cancel whenever you want. As always, you can cancel your Gold Status and/or your premium status whenever you want.
- You have complete control and flexibility. You can cancel Gold Status but continue as a premium member, too. You are not obligated to continue being a Gold Status member the next time you upgrade.
- The first time you add Gold Status, your charge will be pro-rated. In other words, if you have only 1.5 months remaining on your current premium subscription, you will be charged $14.97 for Gold Status for the remaining 1.5 months (i.e. $4.98 for one half month remaining, and $9.99 for 1 month full month remaining).
Those will be accessible by standard members, too! It is retroactive, and we will inform any standard member with a previous message from you that the message is now fully accessible because you have Gold Status. This will apply during the entire time that you have Gold Status.
They appear in that member’s inbox with a gold background that stands out and the subject header in bold tells the user that he/she can click on the message and open it for free and without upgrading.
No problem! Right now, Gold Status does not auto-renew. So simply do not sign up for it again and you won’t be charged again.
All about texting on FarmersOnly: FarmPhone
FarmersOnly provides a text messaging or “texting” service whereby users can text one another without giving out their phone numbers. Your real phone number is kept private. Every message you receive from any user will be sent to you as a text for convenience. (See below about how to block a user from texting you, too.) And when you send a text message, it will be delivered to the other member, regardless of whether he/she has signed up for FarmPhone.
The messages are going directly to your phone, but the senders don’t know your phone number. Instead they are sending messages to a phone number that we assign to you. So, for example, let’s say your real phone number is (321) 555-1234. FarmersOnly won’t give that number to anyone. Instead, we will give another number, like (987) 333-7890 to the user you are in touch with. The user will send a text message to (987) 333-7890 and then FarmersOnly passes along that message to your real number so you can read it on your phone.
Do you have to be a premium member to purchase this feature, or can you use it as a standard member?
You must be a premium member first in order to benefit from FarmPhone’s texting capabilities. Please do not purchase FarmPhone unless you are a premium member.
Your text messages will also be delivered into users’ inboxes so they can read them there. This way, if a user is not using FarmPhone texting service, he/she will still get your texts and be able to reply. The replies will be turned into texts and sent to your cellphone.
You can sign up for FarmPhone at http://www.farmersonly.com/texting.The service is available to premium members only. The service costs $4.95 per month. Once you sign up, you provide us with your cellphone number so that we know where to send the text messages. However, no one else ever sees your cellphone number and we will not user your number for any other purpose whatsoever.
Yes, you sure can. Once you sign up, you receive all messages as texts, even if some of the other users are sending you emails. When you respond to them with texts, they will receive them as emails. In other words, you can use FarmPhone to communicate with everyone and anyone on the site.
Each user that you communicate with will have a different FarmPhone number. Simply send STOP to that number and that user’s messages will no longer be sent to you via text.
Each user that you communicate with will have a different FarmPhone number. Simply send RESUME or UNBLOCK to that number and that user’s messages will resume being sent to you via text.
Each phone number is simply a FarmersOnly-owned phone number that is used instead of a user’s real phone number. Each user you text with will obviously have a different FarmPhone number. To repeat: We do NOT give out anyone’s real phone number. Only FarmersOnly-owned phone numbers will appear with text messages.
The service costs $4.95 per month for unlimited text messages sent and received. (This does not include any agreement you have with your cellphone provider about the cost of sending and receiving texts.) Sign up here: http://www.farmersonly.com/texting
When you first sign up for FarmPhone, we will bill that as a separate charge of $4.95 which will appear on your card statement separately. At this time, we are not renewing FarmPhone for you automatically, so once your month of FarmPhone is over, you will stop receiving texts and you can subscribe to it again.
No, we do not support texting photos at this time.
I need to change the (real!) phone number that I submitted to you for sending my FarmPhone text messages. How do I do that?
The following link will allow you to change/correct the real phone number you have listed with us for FarmPhone. We are still building out all of the features for FarmPhone so we don’t have a special page just for this. But if you go to the following link, you can enter a new phone number and then hit “Sign up!” Don’t worry – you won’t be charged again. You will simply be changing the number. The link to go to is: http://www.farmersonly.com/texting
All about using our “Discover” feature
We give you a quick and easy way to review photos of active members who are in your target age range. This is a quick and easy way to scan photos and profiles. You tell us whether you like or dislike the photo, and then you move on to the next profile photo. You can view the user’s entire profile by clicking on the “i” the pops up in the middle of the photo when you hover your mouse over it.
Simply like or dislike the photo you see in order to move to the next one.
When you like a photo, the person whom you liked is informed of that like so that he/she can decide whether to like you back. If the person whose photo you like also likes your photo, then we inform both of you so that y’all can connect on the site.
If you dislike a photo, nothing happens. You simply move on the next profile. Don’t worry! The person you have disliked will not know that you disliked his/her photo/profile.
No problem. You can still use all of the other search features. Just click on the navigation menu (desktop) or dropdown menu (mobile) to check out the Who’s Online page, the Member Search page, etc.
We will send you an email to let you know. We also add that person to your “Who likes me?” list. If you look in the navigation menu you will see a link to your “Who likes me?” list. Once you click there, you will also see tabs that list whom you have liked and disliked, so you can go back and review what you’ve done.
What do the banners mean that appear on the top right of the profiles in my “Who likes me?” list and the other tabs?
This is simply to help you quickly identify who you like, who likes you, and when you like someone who also likes you. Our users asked for numerous ways to help figure out the status of other members, and this was one way our members asked to be reminded.
What does the heart mean when it appears in the banner on the top right of the profile in my “Who likes me?” list and the other tabs?
This means you and that person have both liked each other using our Discover feature. The heart reminds you when this happens. We will also send you an email whenever you and another person like one another.
How do I change the distance criterion for DISCOVER so that it includes people who are closer/further away?
Right now, the distance can only be adjusted once you finish reviewing your DISCOVER list the first time. We are working on additional features for this though, so stay tuned! If you want to change the distance of the profiles you see while searching, go to “Member Search” and select search by zip/postal code. You will see a distance setting there which you can adjust.
Once you go to your “Who likes me?” list, you will also see tabs that list whom you have liked and disliked. So you can go back and review what you’ve done and also change your like/dislikes.
Other features on FarmersOnly
The Who’s Online page shows everyone who is using the site at a given point in time. You will appear while you are logged in. The page results are updated every 15 minutes at least, or sooner. If you hide your profile, you will not appear on this page. If you do not have a photo, your profile will be demoted since other users tend to shun profiles without photos. If you logout, you will cease appearing on the Who’s Online page. If you are logged in on more than one device, then you will appear online as long as you remained logged in to one such device.
The Who’s Searching page shows you people that have recently been searching for someone like you. Specifically, it shows you people that have done a search by geography and by age, and you have showed up in that person’s results.
Profile visitors are listed in the order of most recent visitor first. If someone visits your profile twice, the last visit is used to determine the order. So, if visitor A views your profile, and then visitor B views your profile, visitor B will be listed first. If, after that, visitor A comes back to your profile again, visitor A will move to the first slot.
If you are on a desktop, look for the link “Logout” on the top of the left-hand side navigation menu. It will say “Welcome” and then username, and then there is a link for logging out.If you are on a mobile version of the site, look for the link at the bottom of the drop down menu that you can access on the top right.
What does the green check mark next to the flirt button mean? It shows on some profiles but not all.
The check mark only appears on profiles that you have already sent a flirt to. This help you keep track of whom you have already sent a flirt to.
More questions you’ve asked us about FarmersOnly
You can add profiles to your “My Favorites” list by clicking on the “Add to favorite” button next to that person’s main photo. The profile will then appear on your “My Favorites” list so that you can keep a list of whom you are interested in. This list is kept private – no one can see it except for you, and users will not know if you add or remove them from the list.
First, it is really important that you complete a profile. People will not respond well to you if you don’t spend some time writing about yourself, your values, your lifestyle, what is important to you and what you are looking for in a relationship. Also, having a photo is essential. If you don’t have a photo people tend to think you are hiding something. You also will not show up in as many search results. So getting a good profile up is really the first step.
Next, you can start searching.
Click on “Member Search” after you log in. It is on top, but beneath the FarmersOnly.com banner. You can search by distance, by state or province, or by member name. Try doing broad searches first and then you can slowly narrow down your search by clicking on “Advanced Search Options.”
Once you find some members who interest you, view their profiles and send them flirts. This is an easy way to test if someone is also interested in you. They may flirt back. However, the best way to get someone to respond is by upgrading and sending an email. This way that person knows you are not only interested, but you are capable of sharing contact info via email, too. It is important to send out a lot of flirts and email, and to cast a wide net. Then log back in regularly to see responses and look for more members.
Whether you send a flirt or an email, FarmersOnly will send an email to that person’s personal email address (for example, their yahoo or hotmail address) notifying them that your flirt has been sent. If you send a flirt, the email notifications we send to the flirt recipient also include links back to the site so that the recipient can quickly access the inbox on FarmersOnly.com where that flirt is available.
For private messages from upgraded members, look next to each email in your outbox on the left for a white envelope. When your message has been read, that envelope disappears.
It costs a lot of money to run a clean site like ours that focuses exclusively on the ag community. There is no way to survive without revenue unless you decide to cut corners and do things in a way that is results in a low quality site. Instead, we charge a small fee and can be proud of being responsible of at least one wedding every week of the year thanks to our site.
Remember, we are farmers here who can be very busy depending on the season. You would be surprised at how often users come back to our site. Since users meet a lot of people and go on dates, they often take a break from looking. Sometimes the break lasts a month, sometimes 2, 3 or more months. We even have visitors that simply take a break from dating altogether and come back after 2 or more years. It’s hard to believe, but it is true. Users who are interested keep their profiles online and they come back often.
Absolutely! Anyone with a profile on the site wants to be contacted! We find that new users who email visitors that haven’t been online get the attention of those visitors. You’d be surprised how many success stories happen exactly this way! It’s definitely worth a shot.
I’m a woman and I’m not used to making the initial contact. Isn’t it inappropriate to send someone a flirt?
No way! In the world of online dating, initiating happens both ways. The fact that a woman initiates contact does not reflect poorly at all. Sending a flirt is a harmless and low risk way of getting someone’s attention. You can pick a flirt message that feels appropriate. You can appear very appropriate, courteous and upright. A flirt is just a way to get the ball rolling.
Speak up and let us know! Open a ticket here at http://www.farmersonly.com/customer_support. We are constantly adding to and improving the site and we want to hear from you.
There are some very important and basic rules to safe online dating that you should always remember.
- Never share your financial information (Social Security & Bank Account number) with anyone online under any circumstances.
- Never exchange checks and/or cash with anyone unless you have built up trust with that person over a long period of time.
- Never send money to any member who requests it, even if that person claims to be in dire circumstances. This is a huge red flag and means you should cease contact immediately
- Always report members who send you mail that seems like a scam or fraudulent. Open a ticket to contact us here: http://www.farmersonly.com/customer_support
- Remember that FarmersOnly.com members can only be from the United States or Canada. It is not permitted to access our site from abroad and anyone who is abroad should not be trusted under any circumstances.
- Never include your last name, e-mail address, home address, phone number, place of work, or any other identifying information in your profile or messages to other members.
- Stop communicating with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it. Please report that person to us immediately at http://www.farmersonly.com/customer_support
- There is no substitute for acting with caution when communicating with any stranger who wants to meet you in person. If you choose to have a face-to-face meeting with another member, always tell someone in your family or a friend where you are going and when you will return. Always provide your own transportation to and from your date. And always meet in a public place with many people around. Never agree to be picked up at your home
- More information about safe online dating can also be found at the FTC.gov website
When you receive a mail from such a user, please go the customer support page and open a new ticket under the category “reporting users” at http://www.farmersonly.com/customer_support
The short answer is that we cannot, cannot be expected to and in no way can take on responsibility to protect users from each other. Understand that we are not the police and if you have a concern about safety, crimes or any illegal activity, you should involve your local police. We cannot arrest people or punish them. We do not make the laws and we are not law enforcement officers. Of course, we would like to address all reasonable concerns. If you send us a police report, we will read it and use it to determine whether a profile should be removed. However, before you make accusations, put yourself in our shoes: One user simply complaining about another could be a prank, an act of spite, an act of passion, or anything else. Just because one user says something about another user, that does not make the statement true. And we cannot evaluate the veracity of statements made by members about one another when the site serves 100,000s of members everyday. Be specific, be reasonable and be clear. That will help us a lot.
Absolutely not. As we make clear on the site, we do not conduct such background checks. If you have concerns about a user please share them with us by opening a ticket, but remember that hearsay, “he said / she said,” and baseless accusations may not suffice to terminate an account.
As owners of the site, we determine what is considered inappropriate and what will be a violation that gets you banned. This includes anything lewd, fake, malicious, disparaging to users or to the site, deceitful, etc. We use our best judgment and discretion. We cannot verify your complaints on our own–we have 100,000s of users and get many incoming requests to review others’ profiles. We cannot possibly review all of them. If you complain about another profile, please be specific–the more specific you are about a complaint, the more likely someone at FarmersOnly will be able to understand it, evaluate it, and possibly act on it.
We use our best judgment and so should you. We are not the police, we are not your clergyman, and we are not the editors of the front page news. We welcome a plurality of views, preferences and tastes. One easy guideline: If you post something that is likely to generate complaints from more than one person, it probably is not acceptable. Also, if you act in a way which we deem inappropriate or otherwise unacceptable, we may warn other users about your behavior.
Pretending to be someone else in any way, shape, or form, no matter how slight or expansive, is not acceptable and may result in you being banned without refund.
If you cause another member to complain, that does not make you a criminal necessarily, but it does mean you are causing trouble for someone and causing trouble for us. That is sufficient grounds for being banned, so please be respectful, treat others kindly, and go out of your way not to cause trouble. Whether or not a complaint is acted upon is, again, something we cannot provide any guarantees about. We are not the police.
Discouraging scammers is important to us. We use various technologies and tools to do so. We also use our own proprietary methods which we will obviously not disclose. We care about the quality of your experience on our site and make reasonable efforts to keep scammers off. You can judge for yourself whether FarmersOnly does a good job. We believe we do. But it is important that you understand that we cannot be responsible for scams that anyone falls victim to.
Want to know the best way to avoid scammers? It is actually really simple: Use your street smarts, be patient, don’t rush into relationships, and under no circumstance given anyone any money or financial information about yourself. Read our online dating tips. Also, consider that no one is permitted access the site outside of the USA and Canada. If someone tells you they are outside of those two countries, he/she must be lying to you. Block that user immediately and report that user to us. If you follow this basic advice, you will do more to protect yourself than any sophisticated technology out there. Again, yes, of course we care. And of course we do a lot to keep scammers off the site. But ultimately you are responsible for your actions.
Very simply stated: NO WAY!
It is really sad that this question even needs be addressed but, alas, we know that some users have been burned on other sites and some of you are inherently skeptical. Therefore, we want to be very explicit: The idea of sending out messages for users without their knowledge and/or on our own is completely against everything we stand for and are striving for in building the FarmersOnly community. We have ZERO tolerance for any artificial or fake activity. We would NEVER create a fake profile, generate a fake message or do anything similar. And let’s just be clear: This would be just a plainly DUMB thing to do. Our members are not fools. Any sort of artificial or fake activity cannot last long. So, no. Period.
Moreover, please understand that we go to great lengths to encourage healthy and constructive behavior on our site. And we also go to great lengths to discourage any type of fake or otherwise destructive behavior. We spend a lot of resources on this – much more than anyone realizes. Why would we then let that all go to waste by initiating even the slightest amount of artificial behavior on a site we are working so hard to nurture? It would make no sense. Not for us, and not for our users. And we do not and would not want to have anything to do with it. We hope that’s crystal clear.