Questions about my account

  1. What if I have forgotten my password or username?
  2. Why was a username and password given to me? What if I don’t like them?
  3. How do I change my username? How many times may I change it?
  4. How do I change/reset my password? How many times may I change it?
  5. How do I change my email address?
  6. What if it says my password is incorrect?
  7. I just signed up and have not received any emails from you. What should I do?
  8. How do I contact customer service?
  9. I am still having problems logging in. Please help!

Questions about my FarmersOnly profile

  1. How do I create a profile?
  2. How do I update my profile?
  3. How do I hide/unhide my profile?
  4. How do I correct my date of birth?
  5. How do I correct my astrological sign?
  6. How do I correct my gender?
  7. I am seeing profiles of the wrong gender. How do I fix this?
  8. How can I be more successful in online dating?
  9. Why was my profile rejected after I submitted it?
  10. How can I change or update my location?
  11. I entered in the correct zipcode, but the site has the wrong city/town listed. How can I fix that?
  12. How can I change my username?
  13. I want to change how often I receive emails from you. How do I do this?
  14. How do I delete/remove my profile from FarmersOnly completely?
  15. What happens when I delete/remove my profile? And does my premium subscription automatically get cancelled?

All about photos

  1. How do I upload my photos?
  2. How do I scan my photos for upload?
  3. How do I upload my photos from my facebook account?
  4. How do I remove my photos?
  5. How do I change my photos?
  6. Why are certain photos rejected?
  7. I just uploaded my photos and I can see them, but other users say they cannot see them. What is going on?
  8. Help me! Help me! I can’t get my photos up. Can you please help me with my photos?
  9. When will my photos get approved?

Subscription & Billing Questions

  1. What part of FarmersOnly.com is free and what part is paid for?
  2. I am a free/standard member right now. What can I do?
  3. What are the benefits of premium membership?
  4. How can I pay for premium membership?
  5. How will the charge appear on my card? What exactly will it say?
  6. I don’t have a debit or credit card. What else can I use?
  7. How can I pay by money order?
  8. What are the prices for Premium Membership you offer?
  9. How do the discounts for purchasing multiple months work?
  10. Why was my credit card denied?
  11. What happens after I pay?
  12. What happens if a premium members sends a message to a standard member?
  13. How do I renew my membership?
  14. Please explain your financial security policy. I want to make sure my credit card information is safe with you.
  15. How do I cancel my premium subscription?
  16. When will my premium subscription renew or expire?
  17. I paid via PayPal and have not been upgraded right away. What is going on?
  18. I have a new card now and need to change the card/billing information you have on file. What should I do??

All about messaging on FarmersOnly

  1. How can I read and reply to messages? I need some assistance!
  2. How can I tell if my message has been sent properly?
  3. How can I tell if my message has been read?
  4. What does the white envelope to the left of some messages mean?
  5. What does the arrows showing to the left of some messages mean?
  6. How do I see the older messages I exchanged with another user?
  7. How can I block a user from contacting me in the future?
  8. How can I unblock a user once I have already blocked him/her?
  9. Can I block someone before they message me?

All about using our new text messaging service on FarmersOnly: FarmPhone

  1. How does FarmPhone work?
  2. What do you mean when you say my number is private? Someone is texting me directly to my phone!
  3. Are my text messages delivered as messages into the FarmersOnly inbox, too?
  4. How do I get started?
  5. Can I text with another user even if he/she doesn’t have the service?
  6. How do I block a user?
  7. How do I cancel the service?
  8. How do I unblock a user?
  9. What do the phone numbers mean?
  10. How much does it cost?
  11. How does the billing work?

Other features on FarmersOnly

  1. Some profiles listed in my mailbox and/or elsewhere are black and cannot be clicked on. Why?
  2. How does the Profile Visitors page work?
  3. How do I logout from FarmersOnly?
  4. What does the green check mark next to the flirt button mean? It shows on some profiles but not all.
  5. How do the “Add to favorite” button and the “My Favorites” list work?

More questions you’ve asked us about FarmersOnly

  1. How should I get started?
  2. How do I search for members on FarmersOnly.com?
  3. What happens when I send a flirt or email? How does the person know I sent it to him/her?
  4. After I send an email, how can I know whether it has been read by the recipient?
  5. Why isn’t FarmersOnly.com free?
  6. Some of the users haven’t been on the site in 2 months or more. Why are they still on the site?
  7. Should I send a flirt or email to someone who hasn’t been online in 2 months or more?
  8. I’m a woman and I’m not used to making the initial contact. Isn’t it inappropriate to send someone a flirt?
  9. What should I do if there is something I don’t like about your site?
  10. What are safe online dating practices?
  11. How do I report an abusive, offensive or suspicious user?
  12. Can FarmersOnly protect users from the criminal actions of others?
  13. Does FarmersOnly conduct criminal background checks?
  14. Under what circumstances will FarmersOnly ban a user?
  15. What is considered inappropriate behavior on the site?
  16. What is your view on sexual preferences?
  17. What is your view on catfish?
  18. What happens if someone complains about me?
  19. What does FarmersOnly do to keep scammers off the site?

Questions about my account

What if I have forgotten my password or username?

First go directly to our login page http://www.farmersonly.com/login.php. You will see a link for “Forgot your username or password?” When you enter your email address you will receive an email. The email will include your username, a link to reset your password, and a link you can use to log in quickly by simply clicking on it.

Why was a username and password given to me? What if I don’t like them?

We make registration easier and faster for you by automatically generating a username and password for you and sending both ti the email address you registered with FarmersOnly. The username will begin with a word such as farmer, cowboy and cowgirl followed by a series of unique numbers. The password is strong so that it cannot be easily guessed by someone else. You may change your username one time to something you prefer, and you may of course reset your password as many times as you like. See below for guidance on doing these things. We strongly recommend that you personalize your username.

How do I change my username? How many times may I change it?

If your username was assigned to you automatically when you first registered (for example, cowgirl123456 or farmer987654, etc) then you can customize your username. You have one (and only one) opportunity to change your username. To do so:

  1. Log in.
  2. Either go to http://www.farmersonly.com/info_request/confirm_credentials or click on “Change username” under Account Settings. 3. You will be able to change your username there. You will also be asked to confirm that your email address is correct and you may change your password as well.

How do I change/reset my password? How many times may I change it?

In order to change your password:

  1. Log in.
  2. Click on the “Change Password” link under “Account Settings.”
  3. Look for the fields where you can enter “Password” and “Confirm Password.” Enter your new password in both fields.
  4. Hit the “Submit” button.

You may change/reset your password as many times as you wish.

How do I change my email address?

Under our terms and conditions, you must provide us with a valid email address in order to use FarmersOnly.com. If you do not do so, your account may be suspended. To change your email address:

  1. Log in.
  2. Click on the “Change Private Settings” link under “Account Settings.”
  3. Look for the field where you can enter “Email.” Replace your old email address with your new email address there.
  4. Hit the “Submit” button.

What if it says my password is incorrect?

Make sure that you are typing it in correctly. Also, make sure that your browser is not automatically inserting a password into the page that may be incorrect. For example, if you recently changed your password but your browser is inserting an old password automatically, your login will fail. You can also reset your password. Go to our login page http://www.farmersonly.com/login.php . You will see a link for “Forgot your Password?” which will help you reset your password. Please open a ticket if you are still having problems by going to: http://www.farmersonly.com/support

I just signed up and have not received any emails from you. What should I do?

There may be a number of reasons why you are not receiving emails from us. Most email providers now routinely employ anti-spam software. Unfortunately, because of the number of emails FarmersOnly sends out, your email provider might be classifying some FarmersOnly messages as spam. To make sure that you receive email from other FarmersOnly members, as well as announcements and updates, please make sure that support@farmersonly.com, contact@farmersonly.com and mail@farmersonly.com are all in your address book and approved sender lists, and NOT in your spam folder or on your blocked sender lists.

How do I contact customer service?

You can contact us by going here: http://www.farmersonly.com/support

I am still having problems logging in. Please help!

Here are some tips which may help you solve the problem immediately: 1. Make sure you are logging on the following page: www.farmersonly.com/login.php (Do not login on the homepage – that is for new sign-ups only.) 2. Be sure to log in using your username, NOT your email address. If you are still having difficulties after trying these steps, please let us know and we will be sure to get back to you as soon as possible.

Questions about creating FarmersOnly profile

How do I create a profile?

Having an informative, entertaining and attractive profile is the key to getting a lot out of your experience on FarmersOnly.com Make sure to provide an overview of who you are, your lifestyle, your goals and what you are looking for in a relationship. Do not wait to do this later. Otherwise, you will not get good responses from members on our site. And there are a lot of great people here! If you are looking for things to write about, think about your hobbies, interests, connection to farming, values, lifestyle, favorite places, and what attracted you to the site! To start working on your profile log in, and go to “Edit Your Profile” listed under “Profile Settings.”

How do I update my profile?

To update your profile, simply go back to “Edit Your Profile” (listed under “Edit Profile”) and pick the area you would like to update.

How do I hide/unhide my profile?

Look on the left-hand side navigation menu under “My Profile” and click on “Show/Hide Profile.”. That is a link that enables you to hide and unhide your profile at your discretion. When you hide your profile it will not appear in any search results and you will be logged out of your account. Once you log back in at any point in the future, your profile will be shown again. PLEASE NOTE: Hiding your profile will not cancel your subscription. If your intention is to cancel your subscription as well, you must do so under “Manage your subscription.” See “Subscription & Billing Questions” for more information.

How do I correct my date of birth?

If you registered the profile with the wrong date of birth, log in and click on “Change Private Settings” under “Account Settings.” You will see fields there for your date of birth which you can change.

How do I correct my astrological sign?

Your sign is based on your date of birth. In many cases a date of birth is automatically inserted for you depending on where you reg, and we of course give you the opportunity to correct that. To correct your sign, correct your date of birth by clicking on “Change Private Settings” under “Account Settings.” You will see fields there for your date of birth which you can change.

How do I correct my gender?

If you registered the profile with the wrong gender, log in and click on “Change Private Settings” under “Account Settings.” You will see a gender field there which you can change.

I am seeing profiles of the wrong gender. How do I fix this?

This probably happened because of a typo when you first signed up, but it is easy to fix. Simply go to your “My Match” page under “My Profile” and change the gender you are searching for.

How can I be more successful in online dating?

Photos are important. Really! We cannot emphasize enough how important good, easy to see, appealing photos are to your success in line dating. In general, there is no secret in being successful - you only need to be yourself. But be sure to be active, have a lively profile, send lots of flirts and emails, and browse many profiles. And again, uploading a photo increases your chances of receiving an answer by 30-40 times. If you upload more than one photo you are even more likely to attract somebody’s attention.

Why was my profile rejected after I submitted it?

When you submit your profile, it is always reviewed by our staff. Profiles must comply with our terms and conditions. It is essential that your profile not contain any profanity or inappropriate content. You may not include personal contact information. You may not try to communicate with members via your profile. You may not comment on your membership status. You may not disparage anyone. You may not try to sneak in information that hints in anyway at how to contact you outside of the site. When your profile is rejected, we may send you an email explaining why. While we might reject a change, we will also ban you from the site for such a violation at our discretion and without advance notice.

How can I change or update my location?

To update your location:

  1. Log in
  2. Click on “Edit My Location” under “My Profile”
  3. All you need to do is enter the new zipcode or postcode. If there are multiple cities or towns associated with that zipcode, you will then be given a list to choose from.

I entered in the correct zipcode, but the site has the wrong city/town listed. How can I fix that?

When you enter your zipcode for the first time, it is possible that the particular zipcode refers to several cities/towns in our database. If so, then our database automatically selects the first city/town listed alphabetically. This would explain why the city/town listed is not what you expect. In order to change the city.town, simply follow the instructions for how to change or update your location. You will see a list of cities/towns from which to choose.

How can I change my username?

If your username was assigned to you automatically when you first registered (for example, cowgirl123456 or farmer987654, etc) then you can customize your username. You have one (and only one) opportunity to do this. To do so:

  1. Log in.
  2. Either go to http://www.farmersonly.com/info_request/confirm_credentials or click on “Change username” under Account Settings. 3. You will be able to change your username there. You will also be asked to confirm that your email address is correct and you may change your password as well.

I want to change how often I receive emails from you. How do I do this?

On the left-hand side navigation menu look under Account Settings and click on “Email preferences”. You can change your notification/email settings there.

How do I delete my profile from FarmersOnly completely?]

To remove your profile, look on the left-hand side navigation under “Account Settings”. You will see a link for “Remove Profile” which you can use for deleting your profile and closing your account and profile completely. WARNING: Doing so will close your account permanently. At this time we do not have the ability to reinstate your account at any point in the future if you change your mind. For this reason, we typically recommending hiding your profile instead of removing it. (If you are a premium member, make sure to cancel your premium privileges first under “Manage your subscription.”)

What happens when I delete/remove my profile? And does my premium subscription automatically get cancelled?

Yes, of course, once you remove your profile, your subscription is automatically cancelled so that you are not charge again. Additionally, all of your information is no longer accessible via the site. No one will be able to see anything about you under any circumstances.

All about photos

How do I upload my photos?

You can easily upload all image formats. In the left-hand side navigation menu, under “My Profile” click on “Edit My Photos.” The fastest way to upload is option 1: You choose a photo file on your computer and it will then be uploaded for you in one click. Option 2 is to use the customized email address on the “Edit your photos” page and simply send your photos to that address. Look for the address ending with @photos.farmersonly.com. There is a unique address for you that will upload any photos you send there. The photos will appear within 5 minutes of us receiving the email. NOTE: If you choose to send it via email, please make sure that the email is actually leaving your outbox. Sometimes, your photo may be such a large file, that it cannot get sent. Also, make sure you are emailing EXACTLY the correct email address. Some users put typos in the address.

Also, if your photo is successfully sent, you will see it uploaded soon. The most it should take is 5 minutes, and usually the process is much faster.You can also select which photo is your main profile photo by click on “Select as main” beneath each photo.

Once your photos are uploaded, you can choose which photo is your main profile photo. Simply click the “Set as main” button/link under the photo that you want to be your main photo.

We check every picture before it is published and will not post inappropriate pictures of any sort. Nudity, vulgarity, hard to see images, names, business info, advertisements are all prohibited and uploading them may result in immediate banning from the site without warning.

How do I scan my photos for upload?

Because every scanner is different, we cannot and do not provide support for scanning your own photos using your desktop, laptop and/or home scanning device. However, if you are struggling with your own scanner/computer, we recommend that you use your cellphone to take a photo of yourself and/or of your photos and then upload them using one of the methods described above.

How do I upload my photos from my facebook account?

We now support easy import of your facebook photo to your FarmersOnly profile. On the desktop, you will see a link to facebook on “Edit My Photos.” On your mobile phone, look for the facebook icon.

How do I remove my photos?

Login and under “My Profile” click on “Edit My Photos.” Simply click the delete link underneath the photo you want to remove. Should you choose to delete a photo, please note that we will delete it immediately and it will not be retrievable by anyone.

How do I change my photos?

Login and under “My Profile” click on “Edit My Photos.” Simply upload a new photo in place of your existing one. You can change your pictures at any time. Once you have updated new pictures please make sure you clear your computer’s cache. Otherwise, you may find that your old photographs are displayed…even though the rest of the members are seeing the new pictures you have loaded. This can be done in Internet Explorer from Tools -> Internet Options -> Delete Temporary Files.

Why are certain photos rejected?

Profiles with a photo get much more attention than incomplete profiles, so it’s important to know the reasons why they can be denied. We don’t accept clipart, graphics, drawings and landscape photos as a profile photo. Photos of children without the profile member are unacceptable. Photos that are so dark that we can’t see you, or so fuzzy that we can’t see you, may also be rejected. Photos that include any attempt to communicate your contact info, place of business, or any other information meant to circumvent our policies will be rejected and may result in your profile being shut down permanently without notice and without refund, in accordance with our terms of use. Photos of anything besides you may only be posted as secondary photos, not your main profile photo. We may delete, switch, or otherwise alter your photo if it does not comply. Any nudity, half nudity, lewdness, vulgarity or otherwise inappropriate photos will also be rejected and may result in your account being shut down immediately without refund, in accordance with the terms of use you’ve agreed to.

I just uploaded my photos and I can see them, but other users say they cannot see them. What is going on?

Your photos have been uploaded but not yet approved. That is why others cannot see them yet. Remember, all photos are reviewed and approved before others can see them. We try to approve photos as fast as possible so please be patient and they will appear to others very soon.

Help me! Help me! I can’t get my photos up. Can you please help me with my photos?

99% of the time, if your photos are not up it is because the email you sent them to has a typo in it or the photos are not actually leaving your computer/phone because the file size is too large.

If you are still struggling, you can send us your photos and we will upload them for you manually but this may take up to a day. Send them to photo@farmersonly.com and include your username as well as any specific instructions. However, you must make sure you are sending the photos to the correct address AND that the photos are leaving your outbox/computer properly. Sometimes folks waste a lot of time & energy thinking we are not posting their photos when in fact we never got them!

When will my photos get approved?

Immediately after your photos are uploaded they are placed in a queue for approval. We try to approve photos immediately but when the site gets especially busy, it may take up to an hour or two as we go through thousands and thousands of photos. While your photo is pending approval, only you can see it. After it is approved, everyone else can see it, too. If a photo is rejected, it is deleted from the site. If you have a particularly inappropriate photo, we may shut down your account immediately without refund in accordance with our terms of use.

Subscription & Billing Questions

What part of FarmersOnly.com is free and what part is paid for?

FarmersOnly.com offers two membership plans. Standard membership is free. As a standard member, you can browse through our database of profiles, use search options, send flirts to members you are interested in and receive flirts from members as well. This enables you to determine whether there are people you are interested in on the site, and see if they are interested in you. With Premium membership, you can send and receive personalized emails to and from other premium members, see exactly who has been online when, see who has visited your profile, and exchange contact information.

I am a free/standard member right now. What can I do?

All members can send and receive flirts for free. All flirts sent to you will also be sent to your personal email (hotmail, yahoo, gmail, etc) so that you can read them in their entirety there. This enables you to see if you are interested in anyone on our site and if anyone is interested in you by flirting or messaging back to you. Only premium members can correspond with personal messages.

If you are unsure whether to upgrade, simply send flirts to the people you are interested in and see if they flirt or message you back. This will help you determine whether it is worthwhile to upgrade.

What are the benefits of premium membership?

As a premium member you can:
1. Send & receive unlimited emails
2. Read & reply to emails on mobile
3. Respond to email messages
4. See other members’ status
5. See other members’ last visit date
6. Block members from contacting you
7. Post unlimited photos

How can I pay for premium membership?

Just click “Upgrade Now” after you log in or http://www.farmersonly.com/upgrade.php to go to the payment page. This will show you what premium membership options are available.

We provide a secure payment process and accept all types of credit, debit, prepaid and/or gift cards. You can also use alternative methods of payment by calling our hotline ** or using PayPal or sending in a money order.

How will the charge appear on my card? What exactly will it say?

The charge will appear on your card or statement with the following exact words: “FarmersOnly Media Inc.”

I don’t have a debit or credit card. What else can I use?

We recommend you purchase a pre-paid card. You can buy a pre-paid card at any convenience store or local retailer. Make sure it is a VISA or MASTERCARD. Load the money onto the card and make sure the card is activated once you buy it. Then you can use it online just like a credit or debit card. Since we do not take checks over the phone and since sending in money orders is slow, this is the fastest and most reliable way of getting upgraded. If you go to the store today, you will be upgraded today!

How can I pay by money order?

We recommend you purchase a prepaid card at any local retailer so that you can upgrade right away. However, if you want to pay by money order, simply choose the membership plan you want and send us the payment. When we receive the check, your payment will be activated and you will receive an email notification from us. (Because the mail can be slow, we recommend that if you don’t have a credit or debit card, you instead purchase a prepaid card at your local convenience store and use that. There are no fees when buying a prepaid card.)
Please ensure that you send us the following information along with the payment:

  1. Make the check payable to FarmersOnly.com
  2. Include your username and your registered email address
  3. Include your selected membership plan

Please make money orders payable to FarmersOnly.com and send your payments to:

FarmersOnly.com
30799 Pinetree Road, #212
Pepper Pike, OH 44124

What are the prices for Premium Membership you offer?

We offer the following payment plans:

  • Save 55% with the 6 month plan of $65.95. The fee is a charged as a lump sum in order to get the discounted rate.
  • Save 10% with the 3 month plan of $39.95. The fee is a charged as a lump sum in order to get the discounted rate.
  • 1 month plan of $21.95.

How do the discounts for purchasing multiple months work?

When you choose a 3- or 6- month option and get the discounted rate, you pay for the months in one lump sum. (If you only want to pay month-to-month, you must choose the monthly plan.) One way of thinking about the multi-month plans, is that you are buying a certain number of months and get some months free as a bonus. You can buy 2 months and get 1 month free added on, or you can buy 3 months and get 3 months free as a bonus.

Why was my card denied?

There are many reasons why a payment comes back denied by your card issuer. The most common reasons are:

  • Insufficient funds available.
  • Invalid card details.
  • Your card has expired.
  • Your billing address does not match the card statement.
  • Your Cvv/cvv2 number was incorrect or incomplete.
  • Your bank does not often see you making payments online and is declining the payment as a precaution. This is the most common reason why debit cards are denied. In this case, simply call your bank and inform them you want to make this payment. They will then wave it through and the charge should be accepted the next time you try to pay online.

If you have any questions, contact us by going here: http://www.farmersonly.com/support.

What happens after I pay?

Once you have paid, your account is immediately activated, and your period of subscription starts immediately.

What happens if a premium members sends a message to a standard member?

Standard members who receive personal messages from a premium member will receive a notification from us and a link to the sender’s profile. Standard members have to upgrade in order to read the message, but please be aware that patience is key here. The vast majority of standard members do upgrade. So it is always worth it to send that message. The standard member will know right away that you sent something and that you are premium and she/he will likely upgrade.

How do I renew my membership?

For your convenience and to avoid an interruption in communication with your matches, all subscription packages automatically renew at the end of the current subscription (unless cancelled before the renewal date) as agreed to during the purchase process. This step also protects you from rate increases by locking in the published rate that was in effect when you originally purchased your subscription. Rebilling will occur only when your current payment period expires and not before. However, often times your bank prepares the payment file three working days before the date of renewal, so if you discontinue your membership you must cancel your auto-renewal at least three days before the collection date.

Please explain your financial security policy. I want to make sure my credit card information is safe with you.

We do not hold any card details on our servers or computers or other files. This ensures maximum safety for you. We process your payment using a state of art, regulated and supervised system which is watched carefully by various authorities. We do not keep your information anywhere on our own site. You can also pay by money order, although that is a much slower process.

How do I cancel my premium subscription?

You can cancel your premium membership at any time by going to Account Settings on the left-hand side navigation menu and clicking on “Manage your subscription”. Specific instructions are given to you there depending on the status of your subscription. If you paid via credit card subscription and wish to stop your premium privileges you will be able to do so at the click of a button. If you paid via PayPal you will be given instructions on how to cancel your subscription by logging in to your PayPal account. You can always cancel on your own at an anytime. When you do so, you will still have the time remaining that you already paid for. Then your membership will revert to standard membership.

When will my premium subscription renew or expire?

We post this date on the lower right of your user homepage after you log in. If you are renewing, we show it as a renewal date. If you are expiring, we show it as an expiration date. We also show this information to you if you click on “Manage Your Subscription” under “Account Settings” on the left-hand side navigation menu.

I paid via PayPal and have not been upgraded right away. What is going on?

In some cases, PayPal’s eCheck’s usually take a few days to clear because your bank needs to give permission to PayPal to take the payment. The exact time depends on your bank and it cant take anywhere from 3 to 7 days. Of course, your subscription days will not start until we receive the funds. You will not lose any time, your full subscription period will begin from the day we receive the funds.

I have a new card now and need to change the card/billing information you have on file. What should I do??

Simply cancel your premium subscription prior to renewal by going to “Manage your subscription.” Then once your premium membership expires, go ahead and upgrade again with your new card/billing information. (You can even do this a few days before you expire– we will add the new time on to the remaining time you have. You won’t pay extra.)

All about messaging on FarmersOnly

How can I read and reply to messages? I need some assistance!

Here is an overview of messaging on our site:

HOW TO READ: To read a message, click on the subject headline that you see in your inbox. (Remember, clicking on the sender’s username will take you to the profile, not the message. So click on the subject headline to read the message.) If you are a standard member, you can send and receive flirts for free and all flirts sent to you will also be sent to your personal email (hotmail, yahoo, gmail, etc) so that you can read them in their entirety there. This enables you to see if you are interested in anyone on our site and if anyone is interested in you by flirting or messaging back to you. Only premium members can correspond with personal messages. Standard members who receive messages will receive a notification that you sent them an email, including a link to your profile.

HOW TO REPLY: Next to each message you open/read, you will see a “Reply” button. Click there to start a reply to a message.

HOW TO DELETE: To the right of each message in your inbox is a checkbox. Check the messages you want to delete. The checkmarks will become red. Then click the “Delete” button on the page. You can do the same to the messages in your outbox.

How can I tell if my message has been sent properly?

If your message has been sent, it will appear in your Outbox. Click on “My Mailbox” and then look above the listed messages for the Inbox and Outbox tabs. You can switch back and forth from looking at your Inbox and Outbox. All messages you have sent will appear in your Outbox.

How can I tell if my message has been read?

You can only tell if your premium email messages have been read. Next to each mail you sent in your Outbox is a white envelope on the left – if the mail has been read, the envelope disappears. However, flirts are read by users in their personal inboxes (hotmail, yahoo, etc) so they often still have the white envelope even though the flirts have been read. Standard members will receive your flirts and read them from their inboxes (hotmail, yahoo, etc) and if they are interested they will respond via FarmersOnly even if the flirt still has the white envelope.

What does the white envelope to the left of some messages mean?

Please see the response to the question immediately above. Remember, most flirts are read off the site, so the envelope does not apply.

What does the arrows showing to the left of some messages mean?

That is the “replied already” arrow. It only shows when you have replied to the most recent message you received from that user. In other words, if you reply to a message, then that arrow shows, so you know you have already responded.

How do I see the older messages I exchanged with another member?

All of the messages you exchange with another member on the site show up together as conversation. So you can see the entire back and forth with that member together. We do not delete any messages from your inbox. Only you can do that. When you get to the bottom of a conversation on the page and want to see older messages, look for the button that says “Show older messages.” When you click on that, you will see older messages exchanged with that member.

How can I block a user from contacting me in the future?

To block a user and/or report a user, open the message you received on the FarmersOnly.com site and look for the “Block this user” button on that page.

How can I unblock a user once I have already blocked him/her?

Click on “Manage Blocklist” under Account Settings. You will see everyone you have blocked from messaging you listed there. You can delete individuals by clicking on the box to the right of each one and then hitting the “Update” button at the bottom of the page.

Can I block someone before they message me?

You can also block people from your “Profile Visitors” page. Right now, you cannot block anyone simply from the search results or who’s online page. This is something we plan to add soon.

Some profiles listed in my mailbox and/or elsewhere are black and cannot be clicked on. Why?

A username is not bolded and cannot be clicked on if:
1. The user has temporarily hidden his/her profile.
2. The user has removed the profile permanently.

All about using our new text messaging service on FarmersOnly: FarmPhone

How does FarmPhone work?

FarmersOnly provides a text messaging or “texting” service whereby users can text one another without giving out their phone numbers. Your real phone number is kept private. Every message you receive from any user will be sent to you as a text for convenience. (See below about how to block a user from texting you, too.) And when you send a text message, it will be delivered to the other member, regardless of whether he/she has signed up for FarmPhone.

What do you mean when you say my number is private? Someone is texting me directly to my phone!

The messages are going directly to your phone, but the senders don’t know your phone number. Instead they are sending messages to a phone number that we assign to you. So, for example, let’s say your real phone number is (321) 555-1234. FarmersOnly won’t give that number to anyone. Instead, we will give another number, like (987) 333-7890 to the user you are in touch with. The user will send a text message to (987) 333-7890 and then FarmersOnly passes along that message to your real number so you can read it on your phone.

Are my text messages delivered as messages into the FarmersOnly inbox, too?

Your text messages will also be delivered into users’ inboxes so they can read them there. This way, if a user is not using FarmPhone texting service, he/she will still get your texts and be able to reply. The replies will be turned into texts and sent to your cellphone.

How do I get started?

You can sign up for FarmPhone at http://www.farmersonly.com/texting The service is available to premium members only. The service costs $4.95 per month. Once you sign up, you provide us with your cellphone number so that we know where to send the text messages. However, no one else ever sees your cellphone number and we will not user your number for any other purpose whatsoever.

Can I text with another user even if he/she doesn’t have the service?

Yes, you sure can. Once you sign up, you receive all messages as texts, even if some of the other users are sending you emails. When you respond to them with texts, they will receive them as emails. In other words, you can use FarmPhone to communicate with everyone and anyone on the site.

How do I block a user?

Each user that you communicate with will have a different FarmPhone number. Simply send STOP to that number and that user’s messages will no longer be sent to you via text.

How do I cancel the service?

Simply send STOPALL to any of the FarmPhone numbers you have used to communicate with other users. Using the STOPALL command will turn off FarmPhone for you completely and permanently. You will obviously not be billed again for that service. As per the terms of use, we cannot issue a partial refund for the early termination.

How do I unblock a user?

Each user that you communicate with will have a different FarmPhone number. Simply send RESUME or UNBLOCK to that number and that user’s messages will resume being sent to you via text.

What do the phone numbers mean?

Each phone number is simply a FarmersOnly-owned phone number that is used instead of a user’s real phone number. Each user you text with will obviously have a different FarmPhone number.

How much does it cost?

The service costs $4.95 per month for unlimited text messages sent and received. (This does not include any agreement you have with your cellphone provider about the cost of sending and receiving texts.) Sign up here: http://www.farmersonly.com/texting

How does the billing work?

When you first sign up for FarmPhone, we will bill that as a separate charge of $4.95 which will appear on your card statement separately. Then, at the start of your next billing cycle, the monthly charge will be added to the premium charge so that the charges can appear combined as one on your statement.

Other features on FarmersOnly

How does the Profile Visitors page work?

Profile visitors are listed in the order of most recent visitor first. If someone visits your profile twice, the last visit is used to determine the order. So, if visitor A views your profile, and then visitor B views your profile, visitor B will be listed first. If, after that, visitor A comes back to your profile again, visitor A will move to the first slot.

How do I logout from FarmersOnly?

If you are on a desktop, look for the link “Logout” on the top of the left-hand side navigation menu. It will say “Welcome” and then username, and then there is a link for logging out.If you are on a mobile version of the site, look for the link at the bottom of the drop down menu that you can access on the top right.

What does the green check mark next to the flirt button mean? It shows on some profiles but not all.

The check mark only appears on profiles that you have already sent a flirt to. This help you keep track of whom you have already sent a flirt to.

More questions you’ve asked us about FarmersOnly

How do the “Add to favorite” button and the “My Favorites” list work?

You can add profiles to your “My Favorites” list by clicking on the “Add to favorite” button next to that person’s main photo. The profile will then appear on your “My Favorites” list so that you can keep a list of whom you are interested in. This list is kept private – no one can see it except for you, and users will not know if you add or remove them from the list.

How should I get started?

First, it is really important that you complete a profile. People will not respond well to you if you don’t spend some time writing about yourself, your values, your lifestyle, what is important to you and what you are looking for in a relationship. Also, having a photo is essential. If you don’t have a photo people tend to think you are hiding something. You also will not show up in as many search results. So getting a good profile up is really the first step.

Next, you can start searching.

How do I search for members on FarmersOnly.com?

Click on “Member Search” after you log in. It is on top, but beneath the FarmersOnly.com banner. You can search by distance, by state or province, or by member name. Try doing broad searches first and then you can slowly narrow down your search by clicking on “Advanced Search Options.”

Once you find some members who interest you, view their profiles and send them flirts. This is an easy way to test if someone is also interested in you. They may flirt back. However, the best way to get someone to respond is by upgrading and sending an email. This way that person knows you are not only interested, but you are capable of sharing contact info via email, too. It is important to send out a lot of flirts and email, and to cast a wide net. Then log back in regularly to see responses and look for more members.

What happens when I send a flirt or email? How does the person know I sent it to him/her?

Whether you send a flirt or an email, FarmersOnly will send an email to that person’s personal email address (for example, their yahoo or hotmail address) notifying them of your username and what you sent them. If you sent a flirt, the flirt message itself will be included in that email. The emails also include links back to the site so that the recipient can quickly access those messages on FarmersOnly.com.

After I send an email, how can I know whether it has been read by the recipient?

Flirts are almost always read since they are sent directly to the recipient in his/her personal email account (gmail, yahoo, etc). For private messages from upgraded members, look next to each email in your outbox on the left for a white envelope. When your message has been read, that envelope disappears.

Why isn’t FarmersOnly.com free?

It costs a lot of money to run a clean site like ours that focuses exclusively on the ag community. There is no way to survive without revenue unless you decide to cut corners and do things in a way that puts your members at risk. We couldn’t live with ourselves if we did that. Instead, we charge a small fee and can be proud of being responsible of an average of one wedding every week of the year thanks to our site.

Some of the users haven’t been on the site in 2 months or more. Why are they still on the site?

Remember, we are farmers here who can be very busy depending on the season. You would be surprised at how often users come back to our site. Since users meet a lot of people and go on dates, they often take a break from looking. Sometimes the break lasts a month, sometimes 2, 3 or more months. We even have visitors that simply take a break from dating altogether and come back after 2 or more years. It’s hard to believe, but it is true. Users who are interested keep their profiles online and they come back often.

Should I send a flirt or email to someone who hasn’t been online in 2 months or more?

Absolutely! Anyone with a profile on the site wants to be contacted! We find that new users who email visitors that haven’t been online get the attention of those visitors. You’d be surprised how many success stories happen exactly this way! It’s definitely worth a shot.

I’m a woman and I’m not used to making the initial contact. Isn’t it inappropriate to send someone a flirt?

No way! In the world of online dating, initiating happens both ways. The fact that a woman initiates contact does not reflect poorly at all. Sending a flirt is a harmless and low risk way of getting someone’s attention. You can pick a flirt message that is feels appropriate. You can appear very appropriate, courteous and upright. A flirt is just a way to get the ball rolling.

What should I do if there is something I don’t like about your site?

Speak up and let us know! Open a ticket here at http://www.farmersonly.com/support. We are constantly adding to and improving the site and we want to hear from you.

What are safe online dating practices?

There are some very important and basic rules to safe online dating that you should always remember.

  1. Never share your financial information (Social Security & Bank Account number) with anyone online under any circumstances.
  2. Never exchange checks and/or cash with anyone unless you have built up trust with that person over a long period of time.
  3. Never send money to any member who requests it, even if that person claims to be in dire circumstances. This is a huge red flag and means you should cease contact immediately
  4. Always report members who send you mail that seems like a scam or fraudulent. Open a ticket to contact us here: http://www.farmersonly.com/support
  5. Remember that FarmersOnly.com members can only be from the United States or Canada. It is not permitted to access our site from abroad and anyone who is abroad should not be trusted under any circumstances.
  6. Never include your last name, e-mail address, home address, phone number, place of work, or any other identifying information in your profile or messages to other members.
  7. Stop communicating with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it. Please report that person to us immediately at http://www.farmersonly.com/support
  8. There is no substitute for acting with caution when communicating with any stranger who wants to meet you in person. If you choose to have a face-to-face meeting with another member, always tell someone in your family or a friend where you are going and when you will return. Always provide your own transportation to and from your date. And always meet in a public place with many people around. Never agree to be picked up at your home
  9. More information about safe online dating can also be found at the FTC.gov website

How do I report an abusive, offensive or suspicious user?

When you receive a mail from such a user, please go the customer support page and open a new ticket under the category “reporting users” at http://www.farmersonly.com/support

Can FarmersOnly protect users from the criminal actions of others?

The short answer is that we cannot, cannot be expected to and in no way can take on responsibility to protect users from each other. Understand that we are not the police and if you have a concern about safety, crimes or any illegal activity, you should involve your local police. We cannot arrest people or punish them. We do not make the laws and we are not law enforcement officers. Of course, we would like to address all reasonable concerns. If you send us a police report, we will read it and use it to determine whether a profile should be removed. However, before you make accusations, put yourself in our shoes: One user simply complaining about another could be a prank, an act of spite, an act of passion, or anything else. Just because one user says something about another user, that does not make the statement true. And we cannot evaluate the veracity of statements made by members about one another when the site serves 100,000s of members everyday. Be specific, be reasonable and be clear. That will help us a lot.

Does FarmersOnly conduct criminal background checks?

Absolutely not. As we make clear on the site, we do not conduct such background checks. If you have concerns about a user please share them with us by opening a ticket, but remember that hearsay, “he said / she said,” and baseless accusations may not suffice to terminate an account.

Under what circumstances will FarmersOnly ban a user?

As owners of the site, we determine what is considered inappropriate and what will be a violation that gets you banned. This includes anything lewd, fake, malicious, disparaging to users or to the site, deceitful, etc. We use our best judgment and discretion. We cannot verify your complaints on our own–we have 100,000s of users and get many incoming requests to review others’ profiles. We cannot possibly review all of them. If you complain about another profile, please be specific–the more specific you are about a complaint, the more likely someone at FarmersOnly will be able to understand it, evaluate it, and possibly act on it.

What is considered inappropriate behavior on the site?

We use our best judgment and so should you. We are not the police, we are not your clergyman, and we are not the editors of the front page news. We welcome a plurality of views, preferences and tastes. One easy guideline: If you post something that is likely to generate complaints from more than one person, it probably is not acceptable. Also, if you act in a way which we deem inappropriate or otherwise unacceptable, we may warn other users about your behavior.

What is your view on sexual preferences?

We welcome all users, whether straight or gay. However, harassing members with a different sexual preference from your own is a violation of our terms of use and may result in you being banned. This also goes for other preferences which people are passionate about –religion, politics, race, etc. We respect folks of all backgrounds. Everyone is welcome. But bothering members who have expressed a clear preference not be contacted by certain others is considered a violation of our terms and may result in your being banned without refund.

What is your view on catfish?

Pretending to be someone else in any way, shape, or form, no matter how slight or expansive, is not acceptable and may result in you being banned without refund.

What happens if someone complains about me?

If you cause another member to complain, that does not make you a criminal necessarily, but it does mean you are causing trouble for someone and causing trouble for us. That is sufficient grounds for being banned, so please be respectful, treat others kindly, and go out of your way not to cause trouble. Whether or not a complaint is acted upon is, again, something we cannot provide any guarantees about. We are not the police.

What does FarmersOnly do to keep scammers off the site?

Discouraging scammers is important to us. We use various technologies and tools to do so. We also use our own proprietary methods which we will obviously not disclose. We care about the quality of your experience on our site and make reasonable efforts to keep scammers off. You can judge for yourself whether FarmersOnly does a good job. We believe we do. But it is important that you understand that we cannot be responsible for scams that anyone falls victim to.

Want to know the best way to avoid scammers? It is actually really simple: Use your street smarts, be patient, don’t rush into relationships, and under no circumstance given anyone any money or financial information about yourself. Read our online dating tips. Also, consider that no one is permitted to access the site outside of the USA and Canada. If someone tells you they are outside of those two countries, he/she must be lying to you. Block that user immediately and report that user to us. If you follow this basic advice, you will do more to protect yourself than any sophisticated technology out there. Again, yes, of course we care. And of course we do a lot to keep scammers off the site. But ultimately you are responsible for your actions.

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